Sneel is probably correct in that it just sounds like a system error but let’s face it, it may end up saving Spotify a few bucks when the news blows over and their customers forget why they wanted to cancel their subscriptions in the first place. Presumably Spotify will allow cancellations again at some point once their system is not so flooded.” People asking to cancel are being told they cannot.
Their customer service system is completely overwhelmed. One even reported that the customer service team has been shut down completely due to the unprecedented number of complaints.Ī tweet from lawyer Tristen Sneel said: “ Spotify is no longer letting people cancel subscriptions. Thousands of listeners complain and cancel subscriptions over Spotify’s decision to support Joe Rogan and the misinformation he broadcasts, over Neil Young’s music. Spotify shuts down their customer service lines. You can cancel your Spotify subscription at any time from Spotifys website. It does not store any personal data.Joni Mitchell has even joined the fight and removed her music from Spotify and it seems like everyone has agreed that it’s just not worth paying for a music provider that doesn’t provide the best music.Īccording to reports on Twitter, Spotify is now being slammed with cancellation requests and their live customer support team cannot handle the influx. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. The cookie is used to store the user consent for the cookies in the category "Performance". This cookie is set by GDPR Cookie Consent plugin.
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